On my last recent birthday, hubs and I went on a breakfast date at Taal Vista's Cafe on the Ridge. It was a week day so it wasn't crowded, in fact, we were the first customers there. Food was more than abundant and the corned beef was to die for! I love corned beef so that was a real treat for me :) We had a wonderful experience then but the service was a bit off. I brushed it off and though it was too early in the day to demand great service. Overall then, it was a pleasant experience.
So when my Mom announced that she's spending her birthday with us which was the following month, I arranged for breakfast buffet at Taal Vista after the Sunday mass. My sister booked for 6 persons at 9am. My mom's birthday came and we all prepared for a feast at Cafe on the Ridge. We got there a bit late, about 10 minutes past 9am.
Anyway, when we got there, it took them another 15 minutes to seat us. There was no maƮtre or even a welcome hostess. So we were able to sit down at 9:30. And they didn't tell us that the buffet was only up to 10am. They could have advised us that they were closing in 30 minutes. They could have given us an option to proceed with our reservation or go somewhere else.